In the light of internationalization and expansion, Banque Louis SA relies on Appway’s Wealth Management & Compliance Solution

Zurich, 20 July 2010 – To enable the strongly expanding Banque Louis to continue their focus on comprehensive consulting of assets for private and institutional investors, the specialized private bank with South African origins decided on Appway's Wealth Management & Compliance Solutions. The solution they were looking for was bound to instantly support international and transnational processes and to go live in the short term of a couple of months.

As a newly-established and severely expanding Swiss private bank, Banque Louis wanted consistent and process-driven front applications for their customers and internal workflows. Due to references of proven records of success, Appway's Wealth Management & Compliance has been chosen to support the whole customer account's life cycle - from prospect to the longtime customer relationship. An outstanding part of Appway's Wealth Management & Compliance Solution is the process-driven account opening: the relationship manager records all relevant information guided by a wizard. In the background, various business rules ensure the inclusion of all dependencies, the provision of documentation and the gathering of important information - also in terms of risk disclosure for Compliance and Know Your Customer (KYC). Electronic workflows and active indications support the teamwork between all involved parties. All open tasks are traceable in the user’s personal process portal and can be further edited.

In addition, a secure portal has been implemented with AppwayTM which allows international relationship managers and external asset managers to access the CRM and eBanking platform. Given this, critical front-to-back and back-to-front processes can be detached from different banking systems, which makes their application more flexible and easier to handle for the end users: they get a completely web-based front office portal with the help of which the specific processes can be initiated, completed and reproduced. AppwayTM offers a complete audit trail over the whole process life cycle and provides the management with a real-time KPI (Key Performance Indicator) dashboard displaying the most important key figures about critical business events. This entirely in terms of a modern business solution for banks!

Simple, transparent and automated
"In only four months and on budget the solution has been implemented for Banque Louis - I was positively surprised! The guided and intuitive handling of the application is the basis for an efficient performance for the people at the front and me. The front employees can therefore concentrate on their actual business - the individual customer care."
Patrick A. Wild, CEO of Banque Louis SA

"With the Appway Platform we can shorten the through-put and process time substantially and reduce error sources to the max. Automated processes like the account opening help us internally, and the efficient procedure confirms the customers in having made the right decision in the choice of the bank."
Luis Maeso, COO of Banque Louis SA

Strong demand in the finance sector
"With Banque Louis SA we support an ambitious bank in the internationalization and continuous development of critical business processes", says René Hürlimann, Director Sales of Numcom Software. "Customers, employees and the external asset managers profit from the consistent and process-driven Appway Portal which optimizes the work without having to handle format discontinuity and which fulfills all Compliance requirements.

About Banque Louis

One Family
We create an environment in which our client family can benefit financially by having access to the qualities and expertise of our strategic network.
One Passion
To be both, the creator and manager of entrepreneurial investment solutions, which will enable clients to protect and grow their wealth for future generations.

Banque Louis SA manages assets for private and institutional clients. The company offers a wide range of traditional banking services. Furthermore, it is also able to prepare and develop specialized and customized solutions in order to meet the individual needs of each client. Banque Louis is located in the Louis Building at 19 Klausstrasse in Zurich Seefeld.


Read more about this topic:

Press release United Security Providers, 24.11.2010
Netzwoche, 21.07.2010:"Banque Louis SA setzt auf Appway von Numcom Software"