May 03, 2018Digital Insurance: How to Ride the Wave and Not Get Left Behind

digital_insurance_workshopWe recently hosted our first ever digital insurance workshop together with our partner Pericom. 40 attendees joined us at the Mandarin Oriental Garden Suite in Singapore to learn more about the rise of Insurtech and ongoing developments in Fintech. So that you can also discover how...

Read more
April 26, 2018From Low-Touch to Loyalty: Why Insurers Should Connect with Their Customers

insurance_customer_loyaltyInsurance has an image issue: it’s seen as a low-touch industry where customer contact tends to be rare. Unsurprisingly, a recent Bain & Company study showed that more than half of the people interviewed interacted with their insurers on average less than once a year. In...

Read more
April 19, 2018The New Normal: A GDPR Preparation Checklist for Banks

GDPR_May_EuropeIt’s time to face the music: the General Data Protection Regulation (GDPR) is now very real. GDPR is here and is no longer ‘that law going into force at some point in the distant and hazy future’ but is now ‘that law that’s a reality.’ On...

Read more
April 12, 2018How Singapore is Balancing Financial Regulations with Innovation

singapore_finance_innovationIn 2014, the Monetary Authority of Singapore (MAS) embarked on the most comprehensive financial crime and compliance review in its history. The review exposed anti-money laundering (AML) failings in client due diligence and transaction scrutiny. In June 2016, in a bid to combat these issues, the...

Read more
April 05, 2018Atupri: How It’s Standing Out in the Swiss Health Insurance Market

atupri_swiss_health_insuranceSwiss health insurer Atupri wants to differentiate itself by ensuring consistent customer experiences across all points of contact. Kaspar Trachsel, Head of Marketing & Sales, and Dieter Genge, Head of Information Management & Projects, discuss how its digitalization project with Appway makes this possible.Atupri is one...

Read more
March 29, 2018The Top 5 US Compliance Focuses of 2018 and How to Navigate Them

US_compliance_2018The US, like many other regions worldwide, is taking regulation more seriously than ever in recent years. But while other places, such as the UK, are balancing their introduction of more stringent regulations with strong support for the FinTech industry and innovation, the focus for the...

Read more
March 27, 2018The EU Steps Forward as a Leader in Banking Innovation

On March 8th, the European Commission (EC) published an action plan to harness technology-enabled opportunities in the financial services. Europe clearly aspires to play a larger role in financial innovation by becoming a global hub for FinTechs and encouraging the usage of new technologies, such as...

Read more
March 15, 2018 Interview: How to Bring Transparency to the Compliance Jungle

regulatory_reviews_complianceChiara Gelmini is the Business Practice Manager at Appway and specializes in compliance. We sat down with her to get her thoughts on the complicated and topical subject.Compliance has become a major headache for many wealth managers and private bankers today. Why is that?Banks are concerned...

Read more
March 02, 2018Why FINMA Thinks It's Time for a Change

swiss_finma_regulationNearly two years ago, the Swiss Financial Market Supervisory Authority (FINMA) established a new set of rules that reflected advancements in digitalization by allowing online and video identification. Financial institutions in Switzerland, especially those in the retail banking segment, took FINMA's big move into the Digital...

Read more
February 22, 2018Why One Design System to Rule Them All Isn't Enough

design-systems-user-interfaceIn our previous blog, "Design Systems: Scaling Great Design for Today and Tomorrow," we focused on the rationale and elements of a design system in general, explaining how it scales design work and orchestrates design decisions across applications. The point of a design system is to...

Read more