Tag: Digital Mortgage
July 12, 2018The Mortgage of the Future: Cross-Channel, Frictionless, and Personalized

digital_mortgage_appwayEveryone’s had at least one really bad experience when trying to buy a product or service. You know the one: You want to buy something, and you’re met with poor quality customer service, miscommunications, and delays. Although negative experiences happen within all types of industries and...

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May 17, 2018Retail Banks of the Future: Only for the Bold

future retail banksThe retail bank of the future may take many forms, but according to MoneyLIVE's November 2017 report, "The Future of Retail Banking," one form it may not take is that of a traditional bank. Regulations like the Revised Payment Service Directive (PSD2) and Open...

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February 22, 2018Why One Design System to Rule Them All Isn't Enough

design-systems-user-interfaceIn our previous blog, "Design Systems: Scaling Great Design for Today and Tomorrow," we focused on the rationale and elements of a design system in general, explaining how it scales design work and orchestrates design decisions across applications. The point of a design system is to...

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November 02, 2017Retail Banking is Ready for the Amazon Shopping Experience

RBI magazine retail bankingRetail Banker International interviewed Chiara Gelmini, Appway’s Business Practice Manager, to talk about how retail banks can effectively guide their customers through the online shopping process: There’s a lot of talk about customer centricity. What does customer centricity really mean?Customer centricity means putting...

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