SupportHigh-quality, responsive assistance according to your Support Level Agreement. With three tiers (Bronze, Silver or Gold), you choose the option most suited to your needs. From online case submission to specific response time agreements or 24-hour availability, Appway Support can be adjusted to your requirements. Dedicated Application maintenance services, stand-by support during critical project phases, and health inspections are also available on request.
Application MaintenanceOn-site or remote maintenance of your applications built with the Appway Platform. After an initial quality assessment, this service includes fixing defects and bugs, as well as small enhancements.
Stand-by ServicesOn-site or remote assistance during key phases of your project such as a go-live or an upgrade. It includes 24/7 coverage and a single point of contact.
Health CheckOn-site visit for a diagnosis of the Appway Platform's state and use, including a recommendation report with improvement suggestions.
Sharing by defaultAsk questions and share ideas in the forum, watch a tutorial, read and create recipes, or browse through our documentation.
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